Our culture and environment encourage people who want to make significant contributions, work on challenging assignments, and prefer an open-minded approach to work. We have an exciting, open work environment that encourages team members to brainstorm, share ideas, try new things and learn from past experiences. We look for team members who can collaborate with others, who will challenge the status quo, understand the bigger picture and make good decisions. We strive to help our employees achieve personal goals while contributing to the overall team effort. Reasonable accommodations will be made for applicants with qualified disabilities. All applicants must successfully pass a criminal background check.
MidAmerica offers low cost health, dental, and vision insurance, short and long term disability, life insurance, flexible spending account, and a contribution towards gym memberships. Additionally, MidAmerica offers a PTO program (in lieu of traditional sick and vacation pay) starting at two weeks of PTO per calendar year. MidAmerica also provides seven paid holidays.
Interested? Contact the HR Team to apply at HR@MidAmerica.biz
Data Entry Correspondence Processor
MidAmerica is seeking a Data Entry Correspondence Processor to join our team!
The Data Entry/Correspondence Processor performs heavy data entry of participant forms into our record keeping system, processes and prepares a variety of incoming and outgoing mail, makes daily trips to the local post office, and serves as a trained back-up to our other departmental tasks. Must have 10,000-12,000 KPH to be considered.
Front Office Support Administrative Assistant
MidAmerica is seeking a Front Office Support Administrative Assistant to join our team!
As an Administrative Assistant, the ideal candidate will perform clerical and administrative functions in order to drive company success. Responsibilities include draft correspondences and other formal documents and memos using in-house software, assist clients in a timely, professional manner and/or coordinate the assistance of others in the office, maintain inventory and storage, order supplies, create and track projects for internal Team Leaders. Perform all other office tasks as needed.
Health & Welfare Account Manager
Provide employers and partner representatives comprehensive customer service, consultative and strategic guidance, administrative consult, and compliance services for an assigned case-load of Health and Welfare and Retirement Plans.
Headquartered in Tampa, Florida, the Sales Associate will report to the Sales Manager. Primarily responsible for achieving the company’s revenue plans. Under general supervision, this position is responsible for sales and execution of products and services and assisting participants with their product needs. As a Sales Associate, the ideal candidate will provide an exemplary customer experience by engaging conversations with their product knowledge, and suggestive selling techniques.
Customer Service Representative
MidAmerica is seeking an experienced Customer Service Representative with industry experience to join our team. The primary function of this role is to interact with plan participants by providing information and addressing inquiries regarding plan services and transactions. Hours are 11-8 Monday – Thursday and 9-6 on Friday.
Senior Customer Service Representative
MidAmerica is seeking a Senior Customer Service Representative to join our team!
The Senior Customer Service Representative is responsible for guiding Customer Services Representatives in the execution of their job functions, and ensuring that the service they provide results in a high level of customer satisfaction. The hours during any necessary training will vary depending on the needs of the business, and once training is complete the hours will be Mon-Thurs 11am-8pm, and Friday 9am-6pm.
Senior HRA/ FSA Specialist
MidAmerica is seeking a Senior HRA/FSA Specialist to join our team!
The primary responsibility of the Senior HRA/FSA Specialist is to provide Plan Sponsors and Participants comprehensive customer service, administration and compliance services for assigned case-load of health and welfare benefit plans.